Trust, transparency and customer protection

MeroGold Legal Center

Policies, disclosures and customer information for the MeroGold website, Android app and precious-metal services.

Privacy Policy

How customer, KYC, financial and device data is handled.

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Terms & Conditions

Rules governing accounts, transactions and services.

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KYC & AML Policy

Identity verification, due diligence and monitoring.

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Refund Policy

Cancellations, reversals, corrections and refunds.

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Risk Disclosure

Market, technology, liquidity and delivery risks.

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Cookie Policy

Cookies, local storage and similar technologies.

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Complaint Policy

How to submit and escalate a complaint.

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Delivery Policy

Physical redemption, collection and delivery.

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Account Deletion

Request account closure and data deletion.

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